Well, this is a sad story. And not representative of the Starbucks stores I know.
A firestorm has broken out on the internet about an employee being rudely fired, allegedly for being gay, at an east coast Starbucks in front of customers. The episode was witnessed by a blogger with her young daughter.
At this point Starbucks has issued a statement on it’s corporate blog addressing the situation.
It’s hard to know all the facts of the story, but one thing is fairly certain – the handling of firing this employee was done in front of customers, and that in itself is bad business. The aspect that the employee may have been fired for being gay makes it even worse.