United Airlines’ CEO Oscar Munoz posted this message in regards to the terrible treatment of a physician who was forcibly removed from an overbooked flight in Chicago last night.
“This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened.”
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0
— United (@united) April 10, 2017